Privacy policy

Privacy Policy

Last updated: 17 December 2025

White Sand Villas, operated by PT WHITE SAND VILLAS, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website, social media platforms (including Meta/Facebook and Instagram), or contact us directly.

Information We Collect

We may collect the following personal information when you interact with us:

• Full name

• Email address

• Phone number

• Country of residence or location

• Property interests or inquiry details

• Any additional information you voluntarily provide through messages, forms, or reservations

How We Use Your Information

We use your personal data to:

• Respond to inquiries, requests, or reservations

• Provide information about our villa developments, offers, or events

• Improve our services, website experience, and communications

• Conduct marketing and remarketing activities through advertising platforms such as Meta, where applicable

Cookies and Tracking Technologies

Our website and advertising campaigns may use cookies and tracking technologies, including the Meta Pixel, to:

• Track interactions with our website and advertisements

• Optimize advertising relevance and delivery

• Measure and analyze campaign performance

You can manage or disable cookies through your browser settings. If you use Meta services, you may also adjust your ad preferences via your Facebook or Instagram ad settings.

Legal Basis for Processing (GDPR)

For users located in the European Union or the United Kingdom, we process personal data under the following lawful bases in accordance with the General Data Protection Regulation (GDPR):

• Consent, when you voluntarily provide your information

• Contract, when processing is necessary for inquiries or reservations

• Legitimate interests, for marketing and business operations, unless overridden by your rights

Data Sharing and Disclosure

We do not sell your personal data. Your information may be shared only with:

• Trusted marketing and advertising partners, such as Meta or Google

• Service providers assisting with communications, customer support, or bookings

• Government or regulatory authorities, when required by law

International Data Transfers

As PT WHITE SAND VILLAS operates in Indonesia, your personal data may be transferred to and processed outside of your country of residence. We take appropriate safeguards to ensure your information is protected in accordance with applicable data protection laws.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Withdraw consent for marketing communications at any time

• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us directly.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

Phone: +62 813 1155 127